Everything travelers ask about appointment alerts and the Trusted Traveler application process — in one place.
About the alert service
No. Ever. We monitor the public availability page and text you the moment a slot opens at one of your centers. You log into the official CBP TTP portal and book it yourself.
Median 30 seconds from slot detection to text delivery. Premium gets the alert ~90 seconds before Standard during high-demand windows.
If we don't find you a single bookable appointment in 60 days at the centers you selected, email us and we'll refund the full amount. No forms, no haggling.
Yes — change centers anytime from your dashboard. Your slot count rolls over.
Yes. SENTRI users on the Mexican border may prefer opencita.com — same engine, Spanish-first.
About Global Entry, SENTRI & NEXUS
Global Entry costs $120 for a 5-year membership, paid directly to CBP during the application process. Many premium travel credit cards automatically reimburse this fee.
The background check typically takes 2–6 months. Once approved, you need to schedule and attend an interview — this can take additional weeks or months depending on appointment availability. Using an alert service like Appt Helper can cut this down to days.
Yes. Global Entry membership automatically includes TSA PreCheck, letting you use expedited security lines for both domestic and international flights.
You'll need your passport, driver's license, and any documents related to your travel history or background, if applicable.