Appt Helper monitors the official U.S. Customs and Border Protection (CBP) Trusted Traveler Programs (TTP) portal 24/7 for last-minute interview appointment cancellations at Global Entry, SENTRI, and NEXUS enrollment centers. When a slot opens, we send you an instant SMS text and email alert so you can book it before anyone else. Most users secure an appointment within 2–5 days instead of waiting the typical 3–11 months.

Yes. We offer a 60-day money-back guarantee. If you are not satisfied for any reason within 60 days of purchase, we will issue a full refund — no questions asked. Approximately 85% of our subscribers successfully secure an interview appointment within their 60-day window.

Our system continuously polls the CBP TTP scheduling calendar (ttp.cbp.dhs.gov) across all 100+ enrollment centers. When a traveler cancels their appointment, that slot instantly reappears on the public DHS calendar. Our scanner detects it within seconds and immediately sends you an SMS and email alert with a direct link to book the slot.

No. Appt Helper uses a one-time payment model — there are no recurring charges or subscriptions. Standard is $19.99 and Premium is $34.99, each covering you for up to 60 days of monitoring. You will never be billed again after your initial purchase unless you choose to start a new monitoring period.

No. Appt Helper is strictly a monitoring and alert service. We never access your CBP account, never log in on your behalf, and never make or modify any bookings. All scheduling is done by you directly on the official CBP Trusted Traveler Programs portal at ttp.cbp.dhs.gov.

Very fast. Global Entry appointment slots at high-demand centers like SFO, JFK, and LAX can disappear within seconds to minutes of becoming available. Premium subscribers receive alerts at 2× the frequency of Standard, giving them a meaningful edge. We recommend enabling both SMS and email alerts and keeping your phone nearby.

After sign-up, you choose SMS, email, or both from your dashboard. SMS alerts are delivered via carrier networks to US and Canadian numbers. To pause SMS at any time, reply STOP to any Appt Helper text message — this immediately suspends SMS notifications. You can resume them from your dashboard at any time. Email alerts can be paused directly from your account settings.

We monitor all 100+ Global Entry, SENTRI, and NEXUS enrollment centers across the United States, as listed on the official CBP website (cbp.gov). This includes major international airports such as LAX, JFK, SFO, ORD, DFW, MIA, and SEA, as well as land border crossings and dedicated enrollment centers nationwide.

Yes, completely. We only read publicly available appointment data from the CBP TTP scheduling portal — the same information any traveler can see by visiting ttp.cbp.dhs.gov. We do not access any private government systems, do not store your government credentials, and do not interfere with the booking process in any way. Appt Helper is not affiliated with or endorsed by the U.S. Department of Homeland Security (DHS) or CBP.

Yes. To schedule a Global Entry, SENTRI, or NEXUS interview, CBP requires that your application has already received conditional approval. You can check your application status on the official TTP portal at ttp.cbp.dhs.gov. If you have not yet applied, visit cbp.gov to start your Trusted Traveler Program application.

The main alternative is manually refreshing the CBP TTP scheduling portal (ttp.cbp.dhs.gov) yourself, which requires checking every few minutes around the clock to catch a cancellation. Some travelers also try Enrollment on Arrival at participating airports if they have international travel planned. Appt Helper automates the monitoring process entirely, sending you instant alerts the moment a slot opens — without you having to watch the screen.